Social Media Policy

This Social Media Policy applies to the processing of personal data on the social media channels of Enersynt BV and its affiliated companies (hereinafter referred to as “we” or “us” or “Enersynt”). Enersynt BV acts as Data Controller on its respective social media channels.

Enersynt assures you the confidential processing of your personal data in accordance with the General Data Protection Regulation, in short ‘AVG’ or ‘GDPR’. If you come into contact with Enersynt in a other context, also our general Privacy policy and Cookie policy apply.

Questions about applicable law and this policy can be directed to our Data Protection Officer (“DPO”) at info@enersynt.com.

We process your personal data when you visit us on social media channels. With our social media channels we want to offer you a wide range of multimedia services and exchange ideas with you on topics that are important to you. In addition to the respective social network provider, we also collect and process personal user data on our social media channels. With this notice we let you know what data we collect from you in connection with our social media channels, how we use it and how you can object to the processing of your data. For the respective processing purposes and data categories, please refer to the individual social media channels listed in more detail below.

The data processing serves the following purposes:

• Communicate with our social media channel visitors

• Handling requests from visitors via our social media channel

• Obtain statistical information about the reach of our social media channels

• Conducting customer surveys, marketing campaigns, market analyses, competitions or similar promotions or events

• Resolve disputes and lawsuits, exercise or defend legal claims or lawsuits

The processing of your personal data is necessary to achieve these goals.

Unless expressly provided otherwise, the legal basis for the processing is our legitimate interest (GDPR Art. 6 Para. 1 f). Our legitimate interests include the ability to respond to your messages or inquiries and to analyze the reach and use of our social media channels to create appropriate design and ongoing optimization. Insofar as you wish to enter into a contractual relationship with us with your request, the legal basis for such processing is GDPR Art. 6.1 b).

If we intend to process your personal data for a purpose other than that stated above, we will inform you of this prior to such processing.

Within Enersynt, only persons and bodies that need personal data to fulfil the above purposes are granted access to such data.

Comments and messages you leave on our social media channels are handled by our staff on the social media platform itself.

Please note that when processing data through our social media channels, your personal data may be processed outside the territory of the European Union. This may entail risks for users, as, for example, it may become more difficult to enforce users' rights. For details, please refer to the privacy statement of the social media channels. With regard to US providers bound through European Standard Module Clauses, we would like to point out that these providers are committed to complying with EU data protection standards.

We may disclose personal data to supervisory authorities, courts or law firms to the extent necessary to ensure compliance with applicable laws or to exercise, assert or defend legal rights, where permitted by law.

If not explicitly provided otherwise (e.g. in a specific consent form), we will delete your personal data as soon as it is no longer needed for the purposes mentioned above, unless deletion or blocking would be contrary to our legal obligations to provide and retain data (such as retaining data for periods provided for by commercial or tax laws). Your messages sent through our social media channels will be deleted once your query has been answered and there are no other grounds to give us the right or obligation to retain said messages.

Our Visitors may request information about the personal data we store and process about him or her from Enersynt, as indicated in our Privacy Policy. In addition, our Visitors may demand correction or deletion of personal data about him or her under specific circumstances. They may also have the right to restrict the processing of personal data, as well as the right to disclosure of the data they have provided in a structured, commonly used and machine-readable format.

To exercise your rights, please contact us at info@enersynt.com.

If the processing is based on consent, our visitors have the right to object to the processing of personal data relating to him or her at any time. If we process personal data of our visitors to protect our legitimate interests, our visitors may object to the processing at any time for reasons arising from his or her specific situation. In case of an objection, we will stop processing the personal data of the data subject concerned, unless we can provide compelling reasons that override the interests, rights and freedoms of our visitors or prove that the processing serves to establish, exercise and defend legal claims or disputes.

LinkedIn

The Enersynt LinkedIn pages are operated by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). When you visit the Enersynt LinkedIn pages, LinkedIn processes your personal data in accordance with their privacy policy which can be found here.

We process the following personal data:

• Your LinkedIn username and comments posted on our page(s) and messages you send us through our page(s)

• Your activity on our page(s) through the LinkedIn "Analytics" service, e.g. visits to our site, range of contributions, information about the countries and cities where our visitors come from and statistics,...

• Other information necessary to complete requests from our Visitors or to unambiguously identify our Visitors in our systems

Joint controllership with LinkedIn

We use the statistical information (visits to our site, contribution offerings, information on the countries and cities our Visitors come from and statistics on our Visitors' working relationships) regarding the use of our LinkedIn company page that LinkedIn makes available through the LinkedIn "Analytics" service in an anonymised form. Conclusions about individual users and access to individual user profiles by Enersynt are not possible.

This qualifies Enersynt and LinkedIn as "joint controllers" within the meaning of the AVG and they have therefore entered into a so-called joint controller agreement to comply with the requirements of the AVG. This joint controller agreement is available here. Here you will find all information relevant to you as a data subject, in particular regarding the exercise of your rights under data protection legislation.

Apart from the processing of personal data mentioned in this privacy statement, Enersynt has no control over the processing of personal data in connection with your use of our LinkedIn company page.

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X (formerly Twitter)

If you visit Enersynt on X, the operator of X (X Corp, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA) collects and processes personal data to the extent described in their privacy policy.

Enersynt is no longer active on X and refers you to our other social media channels or our Website.

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Any visitor has the right to lodge a complaint with the relevant data protection supervisory authority if you believe that the processing of personal data relating to you violates the AVG.

Data Protection Authority, Drukpersstraat 35, 1000 Brussels, e-mail: contact@apd-gba.be.

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